We understand that plans sometimes change.
If you need to reschedule your appointment, please give us as much notice as possible. We ask that you familiarise yourself with our rescheduling and cancellation policy below.
RESCHEDULING & CANCELLATION POLICY
Payments & Refunds
All sessions are non-refundable once payment has been received.
Rescheduling Notice Period
Requests to reschedule must be made at least 48 hours before your scheduled appointment.
Requests made with less than 48 hours' notice, or failure to attend your appointment, will result in forfeiture of your payment.
How To Reschedule
To reschedule your appointment, please contact us directly using our contact form or by telephone on +44 7986 300290.
Transferring Your Session
Provided the required notice period is met, a paid session may be transferred to another person or converted into a gift card.
Gift cards issued in this way must be used within six months of the original appointment date.
